Ask A Techie!

Q: VeriFone Vx510 users: I’m swiping a credit card through my terminal but my screen’s not changing. What should I do?

Elisa S. Tech Support RepAnswered by Elisa
A:
Don’t worry, we get this question all the time! Before you swipe the card, press your F3 button next to the VMS screen prompt. This will take you to your terminal’s main screen where you can then swipe your customer’s card and complete the transaction.

Just press F3 and swipe the card

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